Minded

Mixdesk is an artificial intelligence-driven platform for interacting with customers. It integrates various communication channels such as WhatsApp, Instagram, Facebook, Telegram, LINE, LiveChat, and email into a unified shared workspace. The platform employs advanced language models to automate mundane conversations, identify potential customers, and direct them to the appropriate agent or team. It supports more than 27 languages. The marketing automation tools provided allow for the creation of targeted campaigns, customer segmentation, and proactive engagement strategies. The service offers a free plan with unlimited users, as well as paid plans that are priced based on features rather than the number of users. Open APIs and SDKs are available for customized integrations.

AgentCloak is a platform designed to protect data privacy. It masks sensitive personal information, such as PII, PHI, and PCI data, before it is transmitted to AI chatbots, corporate applications, and international systems. The platform uses synthetic data that preserves context and a Secure Digital Twin Vault to tokenize, hash, and obscure this information at each interaction point. AgentCloak can be integrated with tools like ChatGPT, Claude, Gemini, Salesforce, and MCP proxies. This allows it to redact and reinsert data only for authorized users. The accompanying InCountry Sovereign Data service ensures that customer data is stored within specific countries, facilitating the deployment of global AI and applications.

Minded is a platform that leverages AI, including LLMs and a recorder, to convert your screen recordings of browser workflows into reusable, adaptable agents. These agents can be trained using natural language and a visual editor or exported for code-based customization. They operate through the UI without requiring an API and are designed to manage variations, read documents, and follow instructions rather than merely replaying clicks. Teams utilize Minded to swiftly automate repetitive web tasks without extensive engineering, scale operations with consistent 24/7 "AI employees," and maintain enterprise controls, audit trails, and developer extensibility.